Equipment Repair

Equipment Repair

When your pool pump goes silent or your heater won't fire, you need a technician who can diagnose the real problem — not just swap parts and hope. The Pool Police repairs every major brand of pool equipment, from variable-speed pumps and DE filters to gas heaters and salt chlorine generators. Keith Mallette has been repairing pool systems in Austin since 2000, and his approach is always fix-first: we only recommend replacement when repair isn't cost-effective.

Typical Pricing $125 diagnostic visit + parts and labor at fixed rates Diagnostic fee is applied toward the repair if you proceed. Common repairs (pump seals, O-rings, timer swaps) start around $185 complete. See full pricing guide →
What's Included

What We Do

Diagnose pump motor failures, impeller clogs, and seal leaks — repair or replace as needed
Service and rebuild sand, cartridge, and DE filters to restore proper flow and filtration
Repair gas and electric pool heaters — ignition issues, heat exchangers, thermostats, and control boards
Replace worn salt chlorine generator cells and recalibrate output levels
Troubleshoot and repair pool automation systems — timers, relays, and smart controllers
Install energy-efficient variable-speed pumps to cut electricity costs by up to 70%
Why Choose Us

Why The Pool Police?

Fix-first philosophy — we don't push replacements you don't need
We stock common parts on the truck so many repairs finish the same day
Experience across all major brands: Pentair, Hayward, Jandy, Zodiac, and more
Clear pricing before we start — no surprise labor charges
All repairs backed by a workmanship warranty
Common Questions

Frequently Asked Questions

My pool pump is making a loud screeching noise — what should I do?

A screeching pump usually means the bearings are failing. Turn the pump off to prevent further damage and call us. Bearing replacement is far less expensive than a new motor, but only if caught early before the shaft or windings are affected.

How long do pool pumps typically last in Austin?

A standard single-speed pump motor lasts around 8 to 12 years in our climate. Variable-speed pumps tend to last longer because they run at lower RPMs. Proper chemical balance and regular service extend the life of any pump.

Should I repair my old equipment or replace it?

It depends on the age of the unit and the cost of the repair. As a rule of thumb, if the repair exceeds 50% of replacement cost and the unit is past its expected lifespan, replacement usually makes more sense — especially with newer energy-efficient options available.

Ready to Get Started?

No contracts, no hidden fees. Just reliable, professional pool service from a family that's been doing it for 25+ years.

(512) 300-4136