Pool Repair in Austin, TX — Pumps, Filters & Heaters
The Pool Police provides equipment repair for homeowners in 14 Austin Hill Country areas, including Lakeway, Steiner Ranch, Cedar Park and West Austin. Typical price: $125 diagnostic visit + parts and labor at fixed rates. No long-term contract; family-owned since 2000.
When your pool pump goes silent or your heater won't fire, you need a technician who can diagnose the real problem — not just swap parts and hope. The Pool Police repairs every major brand of pool equipment, from variable-speed pumps and DE filters to gas heaters and salt chlorine generators. Keith Mallette has been repairing pool systems in Austin since 2000, and his approach is always fix-first: we only recommend replacement when repair isn't cost-effective.
Pool pump, heater and salt-system repair
Pump not priming, noisy or leaking
Tell us whether the pump starts, whether water is moving, and when the symptom began. A photograph of the model label and the controller message helps identify the equipment. A priming problem, a visible leak, and an electrical fault need different checks; the symptom alone does not establish that the whole pump needs replacing.
Heater or salt system showing an error
Copy the exact error message rather than clearing it before the visit. Note whether the issue affects the pool, spa, or both, and whether it started after maintenance or a schedule change. We use the equipment model and symptoms to discuss diagnosis and repair options.
Repair or replace?
Ask for the failed component, the proposed repair, and the replacement alternative to be explained separately. Equipment condition, the availability of parts, and the rest of the system affect that decision. A search for a replacement pump or filter is a useful starting point, but it is not a diagnosis.
What Equipment Repair Includes
Why The Pool Police?
Frequently Asked Questions
My pool pump is making a loud screeching noise — what should I do?
A screeching pump usually means the bearings are failing. Turn the pump off to prevent further damage and call us. Bearing replacement is far less expensive than a new motor, but only if caught early before the shaft or windings are affected.
How long do pool pumps typically last in Austin?
Service life varies with the equipment, installation, operation and maintenance history. Share the model, installation date if known, and previous repair records so the technician can assess its condition rather than applying a universal replacement age.
Should I repair my old equipment or replace it?
Compare the diagnosed fault, proposed repair scope, equipment condition, compatible replacement options and written warranty terms. Ask for itemized options; a fixed percentage or age threshold cannot decide the right choice for every installation.
Related Services & Locations
Ready to Get Started?
No contracts, no hidden fees. Just reliable, professional pool service from a family that's been doing it for 25+ years.
(512) 300-4136