Equipment Repair — Westlake Hills, TX

Equipment Repair in Westlake Hills, TX

In Westlake Hills, the equipment on the pad is often as old as the pool itself. Most pools in the 78746 zip code were built between the 1970s and early 2000s, and a lot of them still run original Purex or Jandy pumps, filters, and heaters that are decades past their design life. The Pool Police specializes in exactly this — we carry parts for discontinued Purex and early Jandy systems, and when a part is truly gone, we know the modern equivalent that drops onto your existing setup without a full equipment-pad rebuild. The high alkalinity in the local Austin Water supply pushes pH up between visits, which is hard on heater components and salt cells over years of service. Steep Westlake driveways also make hauling a replacement motor up to the pad a real job, which is one more reason we lean fix-first. Keith Mallette has repaired Westlake Hills equipment since 2000 and knows which legacy brands are still worth keeping alive.

Typical Pricing $125 diagnostic visit + parts and labor at fixed rates Diagnostic fee is applied toward the repair if you proceed. Common repairs (pump seals, O-rings, timer swaps) start around $185 complete. See full pricing guide →
What's Included

What We Do

Diagnose pump motor failures, impeller clogs, and seal leaks — repair or replace as needed
Service and rebuild sand, cartridge, and DE filters to restore proper flow and filtration
Repair gas and electric pool heaters — ignition issues, heat exchangers, thermostats, and control boards
Replace worn salt chlorine generator cells and recalibrate output levels
Troubleshoot and repair pool automation systems — timers, relays, and smart controllers
Install energy-efficient variable-speed pumps to cut electricity costs by up to 70%
Why Choose Us

Why The Pool Police?

Fix-first philosophy — we don't push replacements you don't need
We stock common parts on the truck so many repairs finish the same day
Experience across all major brands: Pentair, Hayward, Jandy, Zodiac, and more
Clear pricing before we start — no surprise labor charges
All repairs backed by a workmanship warranty
On the Ground in Westlake Hills

Local Conditions We Account For in Westlake Hills

Every equipment repair visit in Westlake Hills is calibrated to the conditions that make pools here different — not a generic checklist:

Legacy 1970s–90s pools with original equipment that's long past its design life
Mature live oak canopy drops leaves, acorns, and pollen year-round — heavy skimming required every visit
Hillside lots and steep driveways limit access for large service trucks
Austin Water Utility supply runs high in alkalinity (~80–120 ppm TA), pushing pH upward between visits
Older plaster surfaces in many homes are nearing end-of-life and require gentler chemistry to avoid etching
Service Area

Neighborhoods We Serve in Westlake Hills

Westlake proper Davenport Ranch Camp Craft Road corridor Eanes area 78746
Common Questions

Frequently Asked Questions

Do you service pools in the City of West Lake Hills (78746)?

Yes. The Pool Police has established weekly routes through every corner of Westlake Hills, including Davenport Ranch, the Camp Craft Road corridor, and the older Eanes-area neighborhoods. We're on the street week after week and have been since 2000.

My Westlake Hills pool has aging plaster — should I replaster or keep treating it?

It depends on how deep the deterioration goes. Surface stains, calcium nodules, and minor etching can often be managed for years with careful chemistry and targeted acid washing. Structural delamination or widespread pitting is a different story — we'll give you an honest assessment rather than pushing a renovation. Westlake Hills plaster surfaces commonly last 20–25 years before a full replaster is really necessary.

What's the typical water chemistry profile in Westlake Hills?

Austin Water supply to the 78746 zip code typically delivers calcium hardness of 180–260 ppm and total alkalinity of 80–120 ppm. The alkalinity pushes pH upward constantly, so we add muriatic acid on most visits to keep pH in the 7.4–7.6 target range. Older plaster surfaces tolerate this well as long as we don't let pH spike above 7.8.

My pool pump is making a loud screeching noise — what should I do?

A screeching pump usually means the bearings are failing. Turn the pump off to prevent further damage and call us. Bearing replacement is far less expensive than a new motor, but only if caught early before the shaft or windings are affected.

How long do pool pumps typically last in Austin?

A standard single-speed pump motor lasts around 8 to 12 years in our climate. Variable-speed pumps tend to last longer because they run at lower RPMs. Proper chemical balance and regular service extend the life of any pump.

Should I repair my old equipment or replace it?

It depends on the age of the unit and the cost of the repair. As a rule of thumb, if the repair exceeds 50% of replacement cost and the unit is past its expected lifespan, replacement usually makes more sense — especially with newer energy-efficient options available.

Ready to Get Started?

No contracts, no hidden fees. Just reliable, professional pool service from a family that's been doing it for 25+ years.

(512) 300-4136