Pool Equipment Repair Austin | The Pool Police
Pool Equipment Repair Austin | The Pool Police
When your pool pump stops running at 5 p.m. on a Friday before a holiday weekend, you need someone who picks up the phone and knows what they're doing. The Pool Police provides pool equipment repair across the Austin area—including Lakeway, Bee Cave, West Lake Hills, Cedar Park, and beyond. We diagnose the problem correctly the first time, give you a straight answer on what it will cost, and get your equipment back online fast. No upsells. No runaround.
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What Pool Equipment We Repair
We work on all the major components that keep your pool running. If it's mechanical or electrical and it lives in your equipment pad, chances are we've fixed it before.
Pumps
Your pump is the heart of the system. We repair and replace single-speed, dual-speed, and variable-speed pumps from brands like Pentair, Hayward, and Jandy. Common issues we fix: loud grinding or humming, loss of prime, motor overheating, and failure to turn on at all.Filters
A clogged or broken filter tanks your water quality fast. We handle repairs on sand filters, cartridge filters, and DE (diatomaceous earth) filters—including cracked laterals, broken manifolds, and pressure gauge failures. We also offer filter cleaning as a standalone service if a full repair isn't needed yet.Heaters and Heat Pumps
Pool heater issues usually show up as failure to ignite, error codes on the display, or water that simply won't reach temperature. We diagnose both gas heaters and electric heat pumps and handle repairs or full replacements.Automation and Controls
If your pool automation panel or timer isn't firing valves, turning on lights, or scheduling your pump correctly, we'll troubleshoot the control board, wiring, and sensors. We work with Pentair IntelliTouch, EasyTouch, Jandy AquaLink, and similar systems.Valves, Plumbing, and O-Rings
Leaking unions, cracked PVC fittings, worn o-rings on multiport valves—small plumbing problems become big water loss problems quickly. We fix them before they get worse.What's Included in Every Equipment Repair Visit
- Full inspection of the reported problem and surrounding equipment
- Accurate diagnosis before any work begins (we tell you what we found, not just what we suspect)
- Written estimate before we touch anything
- Repair using quality replacement parts—OEM when available
- Post-repair test run to confirm everything is working correctly
- Notes left with you on what was done and what to watch for
How Pool Equipment Repair Works With Us
We've streamlined the process so you're not waiting around wondering what's happening.
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What Pool Equipment Repair Costs in Austin
Here's the honest answer: it depends on what's broken. Labor in Austin runs roughly $100–$175 per hour for pool equipment repair, and parts vary widely depending on what needs replacing.
| Repair Type | Typical Cost Range |
|---|---|
| Pump motor replacement | $350–$750 |
| Variable-speed pump (full replacement) | $900–$1,800 |
| Filter repair (lateral or manifold) | $150–$400 |
| Heater igniter or board repair | $200–$500 |
| Full heater replacement | $1,200–$3,500 |
| Automation board repair/replacement | $300–$900 |
| Valve, union, or plumbing repair | $100–$350 |
| Diagnostic visit (applied to repair) | $75–$125 |
What Affects the Final Price
We always give you the full picture before the work starts so you can decide whether to repair or replace.
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Why Austin Pool Owners Choose The Pool Police
We Diagnose First, Bill Second
Some pool companies quote repairs over the phone without ever seeing the equipment. We don't do that. We come out, look at what's actually happening, and give you a written estimate. If it turns out to be a simple fix—a tripped breaker, a clogged basket—we tell you that too, even if it means a smaller invoice.We Know Austin Equipment Conditions
Central Texas summers are brutal on pool equipment. Pumps running 8–10 hours a day in 100°F heat wear out differently than equipment in milder climates. We understand what the Austin environment does to seals, capacitors, and heat pump coils—and we look for those specific failure points.Honest Repair-vs-Replace Advice
If a pump motor is $450 to repair but the pump itself is 11 years old and likely to fail again in 18 months, we'll tell you that. We'd rather give you honest advice once than have you calling us back for the same problem next summer.We Handle the Full Picture
Pool equipment doesn't break in isolation. A failed pump can cause algae. A bad valve can cause a leak. Because we also offer weekly pool cleaning service, leak detection, chemical balancing, and pool diagnostics, we can address downstream effects of equipment failure—not just the broken part itself.---
Frequently Asked Questions
How do I know if my pool pump needs repair or full replacement?
If your pump is under 8 years old and the motor or capacitor has failed, repair usually makes sense. If the pump is 10+ years old, has failed before, or if the repair cost is more than 50–60% of a new pump's price, replacement is often the smarter move. We'll walk you through that math on-site.My pump is making a loud noise. Is that an emergency?
It depends on the noise. A grinding or shrieking sound usually means the bearings are failing—run it much longer and you risk burning out the motor entirely. A humming pump that won't start could be a bad capacitor, which is a quicker and cheaper fix. Either way, don't ignore it. Call us and describe the noise; we can often narrow it down before we arrive.How long does a typical pool equipment repair take?
Most repairs are completed in one visit, which usually runs 1–3 hours. If a part needs to be ordered, we'll give you an estimated timeline—typically 2–5 business days for common components. We'll always let you know before we leave whether we expect to be done that day.Can you repair equipment from any manufacturer?
We work on Pentair, Hayward, Jandy, Zodiac, Sta-Rite, and most other major brands. For very old or obscure equipment, parts availability may be limited, and we'll tell you upfront if that's the case.Do you offer any kind of warranty on repairs?
Yes. We stand behind our labor. If something we repaired fails due to our workmanship within 30 days, we come back out at no additional charge. Manufacturer warranties apply to new parts installed.I'm not sure what's wrong—can you just come out and check everything?
Absolutely. A full equipment diagnostic is one of our most common service calls. We inspect every component on your equipment pad, test operation under load, and give you a written summary of what's working, what needs attention now, and what to watch over the next season. It's a great option for new homeowners or anyone who just bought a house with a pool.---
Ready to Get Your Pool Equipment Running Right?
Don't let a broken pump, failing heater, or glitchy automation system shut down your pool for the summer. The Pool Police serves homeowners across Austin, Lakeway, Bee Cave, West Lake Hills, Cedar Park, and the surrounding Hill Country communities. We're local, we're straightforward, and we get the job done right the first time.
Call us today or book a diagnostic visit online. We'll get out to you fast, tell you exactly what's going on, and give you a clear path to getting your pool back in shape.
Frequently Asked Questions
How do I know if my pool pump needs repair or full replacement?
If your pump is under 8 years old and the motor or capacitor has failed, repair usually makes sense. If the pump is 10+ years old, has failed before, or if the repair cost is more than 50–60% of a new pump's price, replacement is often the smarter move. We'll walk you through that math on-site.
My pump is making a loud noise. Is that an emergency?
It depends on the noise. A grinding or shrieking sound usually means the bearings are failing—run it much longer and you risk burning out the motor entirely. A humming pump that won't start could be a bad capacitor, which is a quicker and cheaper fix. Either way, don't ignore it. Call us and describe the noise; we can often narrow it down before we arrive.
How long does a typical pool equipment repair take?
Most repairs are completed in one visit, which usually runs 1–3 hours. If a part needs to be ordered, we'll give you an estimated timeline—typically 2–5 business days for common components. We'll always let you know before we leave whether we expect to be done that day.
Can you repair equipment from any manufacturer?
We work on Pentair, Hayward, Jandy, Zodiac, Sta-Rite, and most other major brands. For very old or obscure equipment, parts availability may be limited, and we'll tell you upfront if that's the case.
Do you offer any kind of warranty on repairs?
Yes. We stand behind our labor. If something we repaired fails due to our workmanship within 30 days, we come back out at no additional charge. Manufacturer warranties apply to new parts installed.
I'm not sure what's wrong—can you just come out and check everything?
Absolutely. A full equipment diagnostic is one of our most common service calls. We inspect every component on your equipment pad, test operation under load, and give you a written summary of what's working, what needs attention now, and what to watch over the next season. It's a great option for new homeowners or anyone who just bought a house with a pool.